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Misfits Market

Misfits Market

www.misfitsmarket.com
What is your customer experience with Misfits Market?

Misfits Market Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Misfits Market has a 1.7 star rating from 85 reviews; most consumers are dissatisfied with order handling, billing, and customer service, and many request refunds.

Key Takeaways for Future Customers

  • Check reviews and be cautious when entering payment info since unintended subscriptions and auto-ship charges are frequently reported.
  • Expect limited phone support; resolution often requires web forms and can take days.

Negative Feedback / Risk Areas

  • Recurring Misfits Market customer complaints about unauthorized billing and difficulty obtaining refunds.
  • Problems cancelling subscriptions or stopping memberships once charged.
  • Poor customer service response and website/account access issues.

Positive Feedback

Some reviewers note good selection and perceived value on items received despite service problems.

View full overview ›

Media from reviews

Misfits Market - Double Charged, NO FOOD RECEIVED
Misfits Market - Double Charged, NO FOOD RECEIVED - Image 2Misfits Market - Unauthorized withdrawalsMisfits Market - Could not get into to order!!!!!!Misfits Market - Misfit appMisfits Market - I have cancel accounts with your companyMisfits Market - I have cancel accounts with your company - Image 2
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Show reviews that mention
order account customer money service refund box phone subscription food
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Jahliyah Bgq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Leola, Pennsylvania

I am getting charged for an order that I never even completed and I am not sure how they got my checking account information! WTF????!!!!

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all of a sudden, I got charged over $40.00 out of my checking account and what for? I never even placed an order!!!

Sent an email, but no response yet! No phone number to call customer service...

User's recommendation: Scammers!

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Anonymous
map-marker Orlando, Florida

So hard to contact customer support

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AI Highlights
  • Customer support is hard to reach and has no phone service.
  • Email responses are slow, delaying updates like tracking numbers when labels fall off.

so hard to contact customer support. No phone service.

Want you to email them but when are they going to respond???! I work in logistics and have to get stuff moving and when they send something with inadequate labels where the labels fall off i need to be able to call them to get the trk# to keep things moving.

That is where they fail. They are hard to get ahold of and it is not a quality any customer would appreciate how they are handling things.

User's recommendation: find somewhere else

View full review
Resolved
Stephen H Kil

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Titusville, Florida

Resolved: Misfit Market Sent me a box w/o an order

AI Highlights
  • Entering a card to browse led to receiving a box of ***.
  • The business has no phone number.
  • My card was charged and the reviewer says money was stolen.
Updated by user Nov 08, 2025

Company fixed the issue and I have been provided with full refund. They returned funds. Read everything carefully.

Original review Oct 24, 2025

I was merely checking out this business and thought STUPIDLY in order to browse I had to enter a card. I did and all of a sudden I'm receiving a box of *** These creeps don't have a phone # (I can understand why) To top it off they charge my card...SCAMMERS!!!

I hope they do the right thing because I am a senior on a fixed income, I eat out of food pantries, barely have enough to pay rent and these blood sucking MISFITS stole money from me.

Loss:
$40
Cons:
  • Ripped me off

Preferred solution: Full refund

User's recommendation: DO NOT BOTHER

View full review
Diana S Nqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have never signed up for this yet somehow they are taking money out of my account weekly.

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AI Highlights
  • Spoiled boxes on porch with tofu, tomatoes, peaches, cucumbers; strong odor; $70 weekly charge; no phone contact; robot site prompt; I’m reporting.

I came home from out of town found a box sitting on my porch, god only knows how long it had been there. Opened it up and the smell alone will knock you out.

Tofu, cherry tomatoes, rotten peaches and cucumbers. Ive had 3 spoiled boxes sit on my porch as I have another place I stay at so said boxes there quite awhile before noticing them. Find out they are taking almost 70.00 WEEKLY OUY OF MY ACCOUNT.

No phone number to call, got on website which gave me a viral robot that then wanted me to sign up for another website to answer my questions. Ive had it Im turning them in!!

User's recommendation: Don’t get!!!

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Mary S Pgu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged incorrectly

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I signed up with Misfits Market but did not place an order. I found that they do not deliver to my area.

Loss:
$54
Cons:
  • Misleading

Preferred solution: Full refund

User's recommendation: Read the reviews before setting up an account.

View full review
Resolved
Valerius G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Took Money Without Confirmation and Refuses to Refund

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AI Highlights
  • Charged over $70 for an order I thought I canceled.
  • Cancel is unavailable after the cancel button disappears; Customer Care reply may take 24 hours.

I thought I had cancelled my subscription months ago, but apparently not. Today, I woke up to a surprise email stating that my order was confirmed and it charged me over $70 for an order I do not want.

I panicked and tried to cancel the order, only to find that there isn't a way to cancel. Their FAQ says once the cancel button disappears, they can't do anything to help. I don't have the money to afford this right now, and there is no way to contact them except through a Customer Care report, which can take up to 24 hours to get a response from.

I need an immediate response. I won't have money for groceries I actually need this and next week if I don't get a refund.

Loss:
$72
Cons:
  • Hard to contact or get issues resolved
  • Poor customer service
  • Refuses to refund

Preferred solution: Full refund

User's recommendation: Don't use this service unless you are VERY careful with it and are constantly checking in. They will charge your account even if you haven't interacted with the account for MONTHS.

View full review
Resolved
Thelonious Zvw

Resolved: Your delivery sucks

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AI Highlights
  • Meat is delicious and highly recommended; delivery arrived open in 100f heat, no response, and this month's package is late with money lost.
Updated by user Jul 29, 2025

Company fixed the issue and I have been provided with full refund. My insurance company apologized.

It's fine they did the right thing. I was was also wrong. I should have realized this was not the best time of year to buy anything that you have to keep cold.

Plus on top of it, it was already on it 7 the day, Fed EX said it had been been delivered. Best advice......order when the weather cools.

Original review Jul 14, 2025

Last month I made a order for meat that is delicious and highly recommended I tried it at a friend's house and when I was told I could get it with my benefits card I put in a order. Too bad when it was delivered it was open on my deck in 100f heat.

Still have not heard back on that.

This month I was told my package would be here Thursday and it's still not here. I am upset about the money lost but more so because I want the best meat I have tasted since I left the NJ NY area.

User's recommendation: Till you fix the delivery problem I can't recommend you

View full review
Gaddiel Zeo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No way to get refund from misfits Market when I didn't order

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Charged my account without me authorizes it. Don't know how a business doesn't have a call center. It's a scam as far as I can see.

User's recommendation: Don't do it.

View full review
Joseph J Bkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Become a vendor

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AI Highlights
  • Spirits of Virtue offers premium non-alcoholic spirits with botanicals; US market to grow 18% CAGR; private labeling available.
Updated by user Jul 11, 2025

Not to do business B/C of pour support.

Original review Jun 26, 2025
I hope this message finds you well. My name is Joseph Jones, and I work in the commercial development team at Spirits of Virtue.

We are passionate about redefining the non-alcoholic spirits category with premium, innovative products crafted with the finest botanicals and Scottish Cairngorm water.
As the US market leads global growth with an expected CAGR of +18% over the next four years, our range of zero-proof spiritsspanning gin, whisky, tequila, bourbon, vodka, and rum alternativesoffers a unique opportunity to meet rising consumer demand for mindful, flavorful, and inclusive drinking experiences. This driver of growth is the effect of millennials drinking less.
We have developed a c-store master deck that explains our strategy in more detail. Our 7th Edition catalog will provide detail and sales trajectory. All of our products can be private labeled.
We have an association with M.A.D.D.

which would provide a great opportunity.
Would you or someone on you be open to a brief chat to explore our premium non-alc portfolio?
Looking forward to connecting.
Best regards,
Joseph W. Jones
Commercial Development
Spirits of Virtue
(C) 859.492.2600
joe@***.com
https//www.spirits of Virtue.com
View full review
Resolved
Jennifer P Vst

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: ORDER

AI Highlights
  • Unauthorized charge; refund requested.
  • Account went negative.
  • I never placed the order and I need a phone call today.
Updated by user Jul 15, 2025

Company fixed the issue and I have been provided with full refund. Refunded full amount of order. Contact customer service.

Original review Jun 30, 2025

You took out money for an order that I DID NOT authorize and I want my money back. In doing this you made my account negative.

I want this money back in my account TODAY.

I never placed this order!!! I am extremely upset and I want a phone call today!!!

Preferred solution: Full refund

View full review
Anonymous

They are 5 hours late and won’t respond at all we either loose food or cancel plans and wait for 5 hours

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It doesnt matter how organic something is if it cant get to you. Its pretty scummy you cant call FTS

User's recommendation: Don’t use this if you live in a city I’m pissed and you’ll be too when you have to wait five hours for a service that you pay for FOR CONVENIENCE

View full review
Kevin M Cia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response

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AI Highlights
  • Seeks mutual venture with Misfits Market; contact purveyors.
  • Offers seven-figure wholesale seafood plus Wicked Tuna spices and hot sauce.

See my previous narrative and please respond as soon as possible, I'm sure we can establish a mutual business venture that would benefit both parties I look forward to speaking with someone that handles purveyors/suppliers and or the purchasing for Misfits Market. We have approximately seven figures worth of wholesale seafood available, as well as spices and hot sauce labeled under Wicked Tuna from the television series, again thank you

View full review
Salwa Qic

No one is eating this. Please cancel!

AI Highlights
  • Please cancel all future deliveries.
  • The request is due to a sick spouse; they do not eat.

Louis Albert, 2988 Fiddlewood Circle, Port St. Lucie, Fl.

34952, tel# 772 284 ****.

Please cancel all future deliveries..my wife ordered this. She is very sick and neither one of us eat

Please no more deliveries

View full review
Resolved
Melladee W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Log in issues

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AI Highlights
  • Cannot log in; reset code never arrives.
  • Care and signup emails never arrive.
  • Order texts set a deadline, then say delivered; call or email.
Updated by user May 12, 2025

Company fixed the issue and I have been provided with apology. Their customer service rep fixed the issue with my account, and I was able to access my account after that.

Original review Apr 24, 2025
I cannot get logged into the website. I click the forgot password option, but I never receive the confirmation code to reset the password.

I use the contact customer care option and let them know I am having an issue, and I have not received an email from them.
When I signed up, I never did receive any emails confirming that I was signed up.
I also received a text message yesterday, Wednesday 4/23 saying that they are preparing my order (which I need to change) and that I have until Monday at 11:45pm ET to revie and customize. Today, Thursday 4/24, I get a message that my order has been delivered.
I tried several times to reset my password and get someone to assist me without success.

I also used the virtual chat option, and it was not able to help me either.
Please have someone call or email me with assistance. My email is melladeewilson@***.com.
Thank you.
Cons:
  • Poor customer service

Preferred solution: I would like to get access to my account so that I can make changes or cancel.

User's recommendation: Be careful signing up. There is no customer service help line to call. It's all via email.

View full review
Hannah V Lzx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help?

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AI Highlights
  • Charged for an order I didn’t set up.
  • The order includes beer; I’m 18 and don’t drink beer.
  • Order confirmed at 4:30 a.m.; cancellation may not be possible.

I got charged for an order I didn't even set up. There's beer in the order.

I don't even like beer and I'm 18. Working on getting a refund right now, but the chat bot says if you act quickly after your order has been confirmed, you may see a cancel order button when you select that order in your Orders page and if you're not seeing a cancel button, we may or may not be able to cancel or refund your order. Baby, you confirmed the order at 4:30 a.m.

Do you think I was awake to hit the button??! Also, the food is so expensive and it's literally cheaper to just go to the store.

Loss:
$60

Preferred solution: Full refund

View full review
Stephen W Vaf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lack of customer service and hidden robbery tactics

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Opened their ad to check out their options, but the ad requires you to give up your information, red flag for everyone! Unfortunately, I didn't catch that con until they just started sending me orders (sorry, this is really about every meal service, although some do have phone numbers).

But by the time I was receiving the box, they had changed my card, first delivery, subscription, and were putting my second box together, all without my authorization. I'm on a fixed income. The only thing I could do was report my card stolen so they couldn't hit my account every week and wait for a new card.

Hope this long rant helps. Oh, and hound them for a refund.

Cons:
  • Not sure

Preferred solution: Full refund

User's recommendation: Be wary before you give out your information, very hard

View full review

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